Legal

Privacy Policy

This Privacy Policy explains how MeritFlowen collects, uses, and safeguards information when you visit our website or use our services. Please read it carefully. This is a general template and should be reviewed against applicable law before publication.

1. Who we are

MeritFlowen ("we", "us", "our") provides AI-driven data analysis tools intended to support structured investing decisions. This policy applies to all visitors, users, and others who access our website and related services (collectively, the "Services").

2. Scope of this policy

This policy covers information collected through our website, account registration, customer support channels, and any other interactions you have with MeritFlowen. It does not apply to third-party websites or services that we do not control, even if linked from our Services.

3. Information we collect

We collect information in the following ways:

Provided by you

Account & contact data

Name, email address, and any other details you submit when creating an account, contacting support, or filling out a form on our site.

Collected automatically

Usage & device data

IP address, browser type, device identifiers, pages visited, and interaction data collected through cookies and similar technologies.

From third parties

Service providers

Information received from analytics providers, payment processors, or other partners we engage to operate and improve our Services.

4. How we use information

We use the information we collect to:

  • Provide the Services

    Operate, maintain, and improve our website and any tools offered through MeritFlowen.

  • Communicate with you

    Respond to inquiries, send administrative notices, and provide customer support.

  • Improve and secure

    Monitor usage patterns, diagnose technical issues, and protect against fraud or misuse.

  • Comply with law

    Meet legal, regulatory, and contractual obligations where applicable.

5. Legal basis for processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, performance of a contract with you, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

6. Cookies and tracking

We use cookies and similar technologies to recognize your browser, remember preferences, and understand how our Services are used. You can control cookies through your browser settings; disabling cookies may affect the functionality of parts of our website.

7. How we share information

We do not sell personal information. We may share information in the following limited circumstances:

Service providers

With vendors who perform functions on our behalf, such as hosting, analytics, and customer support, under confidentiality obligations.

Legal requirements

When required to comply with applicable law, regulation, legal process, or governmental request.

Business transfers

In connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality arrangements.

8. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

9. Data security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your rights and choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request portability of your data. To exercise any of these rights, please contact us using the details on our Contact page.

11. International transfers

Your information may be transferred to, stored in, and processed in countries other than your own. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.

12. Children's privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Third-party links

Our website may contain links to third-party sites. This policy does not apply to those sites, and we encourage you to review the privacy practices of any third party you interact with.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated effective date.

15. Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our Contact page.

This document is a general template provided for informational purposes and does not constitute legal advice. MeritFlowen recommends seeking professional legal review before relying on this policy.